Resident Input

What services should the city improve? This question and others were asked in the 2020 Community Survey. This survey provides a statistically valid sample of opinions of residents of Savage on the quality of life and services in Savage.

Key findings from the survey were:

Residents enjoy a positive quality of life in Savage.

89% of people who took the survey agreed that the quality of life in Savage is good/excellent. Overall, our residents feel safe, they like their neighborhoods, and 9 out of 10 said it was a great place to live and raise a family.

Mobility and transportation are improving and continue to be a focus area.

Two-thirds of residents gave high marks to the overall quality of the transportation in Savage. Some of the largest improvements were seen in evaluations of street repair, street cleaning, snow removal, sidewalk maintenance, and ease of travel by bicycle.

Overall economic health is good but is still on their minds.

8 in 10 community members agree the overall economic health in Savage is positive. 75% of respondents gave high marks to the overall quality of business and service establishments in Savage. However, only 18% believed the economy would have a positive impact on their income when compared to 2018, and less than 1/3 of people rated the vibrancy of the downtown/commercial areas as favorable.

Citizens applaud the services provided by the City.

89% of respondents rated the overall customer service by city employees as excellent/good. This is higher than the national benchmark. 82% rated the overall quality of services provided by the City as excellent/good. When asked to rate the City’s response to the COVID-19 pandemic up to the time of the survey, 9 in 10 indicated the City had done an excellent or good job at maintaining essential City services and about 8 in 10 felt similarly about the overall response from the City.

One thing the City can improve on.

When residents were asked what is one thing they would like the City to improve on, roughly 1 out of 4 said to focus on mobility and transportation issues. Specifically, residents want more biking and walking trails that connect between neighborhoods and shopping areas. They also expressed a need for better traffic controls and traffic flow management.

These findings will be an input into the report presented to the City Council on March 14, 2022.